Privacy Policy

Information We Collect

• Personal Information: Name, email address, profile information, and payment details when you create an account or make purchases.
• Usage Data: Information about how you use our service, including uploaded images, generated content, and interaction history.
• Technical Data: IP address, browser type, device information, cookies, and usage statistics.
• Communication Data: Customer service interactions, feedback, and survey responses.

How We Use Your Information

• Provide and improve our AI image transformation services
• Process your transactions and manage your account
• Send important service updates and notifications
• Personalize your experience and provide customer support
• Analyze service usage to improve our features and performance
• Detect and prevent fraudulent or unauthorized activities

Sharing Your Information

We may share your information with:

• Service providers who assist in operating our platform
• Payment processors for secure transaction handling
• Analytics providers to improve our services
• Law enforcement when required by law

We never sell your personal information to third parties.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your information
• Download a copy of your data
• Opt-out of marketing communications

To exercise these rights, please contact our support team.

Data Security

We implement robust security measures including:

• Encryption of sensitive data
• Regular security assessments
• Secure data storage and transmission
• Access controls and authentication
• Regular security updates and monitoring

Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You can request deletion of your account and associated data at any time.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect or maintain information from children under 13.

Updates to this Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes via email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests related to your privacy or this policy, please:

• Email us at: [email protected]
• Visit our support page
• Write to us at:
  Shenzhen Hailongda Trading Co., Ltd.
  F1.6-3C21B, 3rd Floor, Tianfa Building, Tianan Cyber ​​City, Tianan Chegongmiao Industrial Zone, Tianan Community, Shatou Street, Futian District, Shenzhen